Jehovah Shalom; “The Lord Is Peace”

At BrandIt, we want you to love your purchase! If you’re not completely satisfied with your order, we’re here to help. Please read our return and refund policy below:

Returns

• Eligibility for Return: You may return any unworn, unwashed, and undamaged items within 30 days from the date of delivery. Items must be in their original condition and packaging to be eligible for a return.

• Non-returnable items: Custom or personalized items, including any items that have been printed or altered specifically for you, cannot be returned.

Refunds

• Once we receive and inspect your returned item, we’ll notify you via email about the status of your refund.

• Refund Method: If your return is approved, we’ll issue a refund to your original payment method within 5–7 business days. Please note that it may take additional time for your bank or payment provider to process the refund.

• If the item is returned in a condition not suitable for resale (e.g., damaged, worn, or altered), we may not be able to offer a refund.

Exchanges

• We currently do not offer direct exchanges. If you'd like a different size or design, you can return the item for a refund and place a new order.

Return Shipping

• Customers are responsible for the cost of return shipping, unless the item was defective or incorrect.

• For your protection, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item if it's lost in transit.

How to Return Your Item:

• Contact us at [your contact email] within 30 days of receiving your order to initiate a return.

• We will provide you with instructions and a return address.

• Ship the item(s) back to us in their original condition.

• Once received, we will process your refund or issue store credit.

Damaged or Defective Items

• If you receive a damaged or defective item, please contact us immediately at info@josenietojr.com. We will send you a replacement or refund, and we’ll cover the cost of return shipping.

Contact Us

For any questions or to initiate a return, please reach out to our customer service team at info@josenietojr.com.

Thank you for shopping with BrandIt! We’re here to ensure you have a great experience with every purchase.

I'm a shipping policy. I'm a great place to add more information about your shipping methods, packaging and cost. Providing straightforward information about your shipping policy is a great way to build trust and reassure your customers that they can buy from you with confidence.